Remote Billing Coding and Claims Services

Remote Billing Services

Dental insurance is constantly evolving and can pose a significant challenge for practices and administrative team members, as carriers frequently update codes and regulations, making compliance a moving target. When insurance payments are delayed or denied, the unpaid claims disrupt your office’s cash flow and financial stability. Our tried-and-proven methods help your practice stay current in the evolving insurance landscape.

As in general healthcare, managing overhead costs while maintaining financial flexibility is a common challenge in the dental field. One standard practice in many offices is to entrust a single team member to complete administrative tasks such as dental insurance verification, billing, and claim management. When owners rely heavily on one employee to manage their office’s financial health, they inadvertently allow that employee to determine the practice’s entire cash flow. This policy introduces unnecessary risks and places significant stress on team members and practice owners, potentially leading to inflated payroll expenses and additional financial strain.

Typically, when an administrative specialist decides to leave, owners find themselves quickly transitioning these critical responsibilities to the next available team member, a move that can further affect the office’s stability and continuity. For many practice owners, the costs of maintaining a full-time, in-house billing specialist—including salary, benefits, ongoing training, and software—can be considerable. Our partners discover that outsourcing billing and coding services is a more cost-effective solution and delivers a stronger return on investment.

dental consulting

We glide through complex insurance verifications, claims processing, and timely submissions, significantly reducing administrative burdens for your staff. 2740 consultants apply years of experience to minimize claim denials and accelerate incoming revenue, while our transparent reporting and proactive communication keep you informed about your revenue cycle. Our remote billing specialists are ready to boost your practice’s revenue, accelerate payment cycles, and alleviate administrative stress by serving as an extension of your practice, expertly managing all aspects of dental billing with efficiency and accuracy.

We manage all aspects of insurance verification, claim submission, follow-ups, and additional billing tasks with precision and efficiency. Our team integrates seamlessly with various practice management software platforms, guaranteeing both compatibility and full HIPAA compliance.

How We Handle Dental Claims Support

Dental Claim Submission

Our experts handle the preparation and submission of insurance claims, along with all pertinent information, to all of your partnered insurance carriers. Since our team stays up to date with the latest Current Dental Terminology (CDT) codes, we can accurately code each procedure. We take pride in the fact that every claim is supported with the appropriate documentation and clear, thorough narratives.

Dental Claims Follow-up

Diligent processes help maintain steady cash flow for your practice by monitoring the status of submitted claims and proactively identifying and resolving issues such as denials or rejections. When necessary, we promptly resubmit claims with corrected or additional information to facilitate timely payment.

Appeals Management

Successful claim appeals require a timely, proactive, and meticulous approach to achieve the best possible payment outcomes. Many administrative team members struggle to navigate appeals for denied insurance claims, which can be frustrating, time-consuming, and inefficient. Fortunately, 2740 Consultants have mastered the process, which requires collecting all relevant documentation, thoroughly analyzing the reasons for denial, and effectively representing the dental practice to pursue claim approval.

Verifying Insurance Eligibility

By using software that seamlessly integrates with your current dental practice management systems, we can streamline the insurance verification process. Real-time or near-real-time eligibility checks can be performed using electronic data interchange (EDI), which enables us to quickly and accurately determine necessary coverage details such as waiting periods, missing tooth clause, downgrades, dental history, covered procedures, maximums, and whether a patient has met their annual deductible.

Additional Support

We provide comprehensive education and training to fortify confidence and productivity within your administrative team. Reviewing topics such as billing procedures and software use helps keep team members informed about patient status, and detailed reports are regularly delivered that evaluate claim acceptance rates and payment trends and highlight areas for potential improvement in both clinical and administrative processes.

Appeals Management

We establish and maintain all billing practices and technologies that strictly adhere to legal requirements, including HIPAA regulations that safeguard patient health information.